FAQ

All compounds are manufactured to ≥98% purity and verified by independent third-party HPLC analysis. A Certificate of Analysis (COA) is available for every batch.

Lyophilized (powder) products should be stored at -20°C for long-term storage. After reconstitution, store at 2-8°C and use within 21-30 days depending on the compound. Protect from light and avoid repeated freeze-thaw cycles. Tablets should be stored at room temperature in the original sealed container.

Orders placed before 12 PM CST ship same day. Standard delivery is 2-5 business days within the continental United States.

No. Shipping is domestic to the United States, and APO only.

Due to the nature of our products, all sales are final. Returns and refunds are not issued. If you receive a damaged or incorrect order, contact us immediately at support@helixresearch.io.

We accept major credit cards and debit cards. All transactions are processed securely.

Wholesale accounts require ACH/Wire

Email us at support@helixresearch.io. We typically respond within 24 hours during business hours (Monday–Friday).

Yes. Contact us at support@helixresearch.io with your requirements for volume pricing.

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